Frequently Asked Questions
-
Yellow Paint is a small creative shop founded by Yoselyn Knodell, an artist and caregiver inspired by the Type 1 Diabetes community. Each design is made with love to bring color, encouragement, and connection to life with diabetes.
-
Our products are made for anyone living with diabetes kids, adults, caregivers, and supporters. Whether you’re looking for motivational stickers, accessories, or thoughtful gifts, Yellow Paint is a space that celebrates your strength and story.
-
Most items are produced using a print-on-demand partner that helps us create and ship quality products efficiently.
We also design and ship special items from our home studio like greeting cards, temporary tattoos, and unique collections. -
At Yellow Paint, every item is created with care and purpose. Because many of our products are personalized, print-on-demand, or hygienic accessories (like stickers and keychains), we do not accept returns or exchanges.
If your item arrives damaged or defective, please email yellowpaintus@gmail.com within 7 days of delivery, and we’ll make it right. -
Processing times vary by product:
Print-on-demand items: 2–7 business days
In-house studio items: 3–5 business days
Once your order ships, you’ll receive a tracking email.
-
Yes! Yellow Paint ships worldwide. Shipping costs and times may vary depending on location.
-
We can make changes or cancellations within 8 hours of placing your order. After that, production may already be in progress.
To request an update, email yellowpaintus@gmail.com with your order number -
Yes! We love Skin Grip for CGM and pump patches, they’re long-lasting, skin-safe, and super comfy. Use code YELLOWPAINTUS at checkout for a discount.
Thank you for supporting a small business with a big heart. Every order helps us spread courage, color, and hope for the diabetes community.